Welcome to Choice Collision Centers. These Terms and Conditions (“Terms”) govern your use of the Choice Collision Centers website and any online services, forms, communications, or content made available through the site. By accessing or using this website, you agree to comply with and be bound by these Terms.
For purposes of these Terms, “Choice Collision Centers,” “we,” “us,” and “our” refer to Choice Collision Centers and its operations serving customers through its Providence, Rhode Island and Fall River, Massachusetts locations.
1. Use of the Website
You may use this website only for lawful purposes and in a manner consistent with these Terms. You agree not to:
- Use the website in any way that could damage, disable, overburden, or impair the site
- Attempt to gain unauthorized access to any portion of the website, servers, or connected systems
- Submit false, inaccurate, misleading, or harmful information through any form or communication tool
- Use the website to interfere with the security or functionality of the site
- Copy, scrape, reproduce, distribute, or exploit website content for unauthorized commercial purposes
2. Informational Purpose Only
The content on this website is provided for general informational purposes only. While Choice Collision Centers strives to keep information accurate and current, we do not guarantee that all website content is complete, accurate, or free of errors at all times.
Service descriptions, certifications, repair processes, insurance information, and other website content are provided as general guidance only and should not be relied upon as a binding offer, guarantee, or final service commitment. For questions about a specific repair, certification, estimate, insurance matter, or service availability, please contact us directly.
3. Estimates and Service Agreements
Any estimate provided through the website, by phone, by email, through online scheduling tools, or through photographs submitted by a customer is preliminary unless and until the vehicle is physically inspected by our team.
Final repair scope, pricing, parts requirements, repair procedures, supplements, and completion timing are subject to in-person inspection, disassembly, insurer involvement where applicable, manufacturer procedures, parts availability, and any hidden damage discovered during the repair process.
Submission of a request for an estimate, appointment, or contact form does not create a binding repair contract. A separate repair authorization, work authorization, insurance authorization, or related service documentation may be required before work begins.
4. Insurance and Third-Party Relationships
Choice Collision Centers works with many insurance companies and may assist customers with the claims process. However, any insurance coverage determination, payment decision, deductible obligation, rental coverage, policy interpretation, or claim approval is made by the applicable insurance carrier and policy terms, not by Choice Collision Centers.
We do not guarantee insurance approval, full reimbursement, waiver of deductible, rental coverage, or any specific claim outcome. Any statements on the website regarding insurance assistance are for general convenience and customer support only.
5. Appointments, Communication, and User Submissions
If you submit information through our website, including your name, phone number, email address, vehicle details, photographs, or repair-related comments, you represent that the information you provide is accurate and that you have the authority to provide it.
By submitting information through our website, you authorize Choice Collision Centers to use that information to contact you regarding your inquiry, estimate request, appointment scheduling, repair-related communication, or related customer service follow-up.
You agree not to submit unlawful, defamatory, infringing, obscene, or malicious content through our website forms or communication channels.
6. Intellectual Property
All content on this website, including but not limited to text, copy, graphics, logos, service descriptions, images, layout, design elements, downloadable materials, and other content, is the property of Choice Collision Centers or its licensors and is protected by applicable intellectual property and unfair competition laws.
You may not reproduce, republish, distribute, modify, display, transmit, or otherwise use website content without our prior written permission, except for personal, non-commercial use that does not remove proprietary notices.
7. Third-Party Links and Tools
This website may contain links to third-party websites, tools, maps, scheduling tools, estimate platforms, social media pages, rental partners, or other external resources. These are provided for convenience only.
Choice Collision Centers does not control and is not responsible for the content, functionality, availability, security, or privacy practices of third-party websites or services. Your use of those third-party services is at your own risk and subject to their own terms and policies.
8. Disclaimer of Warranties
This website and all content, functions, and materials available through it are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, Choice Collision Centers disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and uninterrupted access.
Nothing in these Terms is intended to limit any written repair warranty or service warranty that may separately apply to qualifying repair work actually performed by Choice Collision Centers under a signed repair agreement.
9. Limitation of Liability
To the fullest extent permitted by law, Choice Collision Centers shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:
- Your use of or inability to use the website
- Errors or omissions in website content
- Interruptions, delays, viruses, or website malfunctions
- Reliance on website information
- Third-party websites, tools, or services linked from the website
If liability cannot be fully excluded under applicable law, our liability will be limited to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Choice Collision Centers and its owners, employees, agents, representatives, affiliates, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your violation of these Terms
- Your misuse of the website
- Your submission of false or unlawful information
- Your infringement of any third-party rights
11. Privacy
Your use of this website is also subject to our Privacy Policy and Cookies Policy, which describe how we collect, use, and disclose information.
12. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of Rhode Island, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or your use of this website shall be resolved exclusively in the state or federal courts located in Providence, Rhode Island.
13. Changes to These Terms
Choice Collision Centers may update these Terms from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of the website after any updated Terms are posted constitutes your acceptance of those changes.
14. Contact Information
If you have questions about these Terms, you may contact:
